Shipping and payment terms

1.ORDER AND PAYMENT TERMS AND CONDITIONS

Payment by online banking

Checkout webpayment 

Checkout payment-gateway service transmits your payment to the merchant. All Finnish banks are available as a payment method. Our service is a registered payment-institution under the supervision of the Financial Supervisory Authority (FIN-FSA). Checkout Finland Oy (Corporation-ID: 2196606-6), maintains this service.

After selecting your method of payment, the transaction process enters the payment-system selected. After completing the transaction, when you return to the webshop where the order itself was made, information of a successful payment is immediately transferred to the merchant. The payment is made out to an account managed by Checkout Finland Oy, and then transferred to the merchant.

Safe, quick and easy!

Payment by credit cards

Payments can be made with all credit cards accepted by the Nets. The webshop acts as a marketer and delivers the product, it also manages the legal obligations involved in the trade. When a purchase is made with a credit card, the trade happens between the customer and Suomen Ostolaskut Oy (Corporation-ID: 2284303-3), which is the recipient of the payment and an official business partner of the Checkout-Service, the payment will be transferred to the merchants bank account by Suomen Ostolaskut Oy. Suomen Ostolaskut Oy is the official contractual partner of Nets.

Commitments payment.

Extra Hair online store, you can also buy a wig and products from your payment obligations of the Hospital District. If you would like to buy products payment obligations so always ask first for your practice and the hospital district permission to purchase because of the different health care districts seems to be buying their own rules.

When you get a license commitment for our shop then please contact us
customerservice@extrahair.fi and managed to set things right.

Payment in advance by bank transfer

Shopping can pay a prepayment Extra hair online account. Once you have confirmed your order, we will send an invoice reference number and ordering information automatically to your email, if the email address is valid and functional. Order processing begins as soon as the bank transfer shows the company's account, the bank connections, depending on the payment in 1-3 days.

Welcome to shopping

2. SUBSCRIPTION

The customer may choose to register Extrahair.fi e-commerce customer. Customers can order products including registering. Registration, or the order of the options will be treated confidentially and will not be disclosed to third parties.

3. DELIVERY COST

Shipping cost: international orders 35,00 € incl VAT24% and Finlad 9,40€. Possible post-delivery shipments are delivered free of charge.

4. DELIVERY TIME

Expected delivery time is 2 weeks to europe rest of the world for 3 weeks. Longer delivery times should be announced by e-mail. The customer has the right to cancel the delayed significantly the product by informing us about it. Extrahair.fi online store reserves the right to unsubscribe, if the ordered product is sold out or if there are other insurmountable difficulties.

5. DELIVERY METHODS

The postal delivery via EMS. We do not deliver internationally liquids / sprays etc ... the airlines due to restrictions


6. RETURN AND EXCHANGE

The products have a 7 days refund and 14 days exchange policy.. The conversion right does not apply to second-hand or discounted removal products. Products must be unused. Wig is a money back guarantee, if you do not have the washed wig, styled and combed. Please contact us ahead of a possible return of the product by e-mail customerservice@extrahair.fi. Advance Shipments we will not redeem. We try to answer all emails within 24 hours. If you have not received a reply, please check your spam folder. Some of our customers have replied to a message has gone to the spam folder..

Product Returns must always be submitted:

1) Include a copy of your receipt / referral.
2) We do not redeem the second requirement consigned products.
3) The customer is responsible for the costs of returns.

The product package should be opened carefully and neatly. The consumer has the right to try the product, but did not take it into use without losing money-back guarantee.

7. PRICES

The prices include the VAT of 24%. Products are sold in online store at any given time with the present prices.

8. FORCE MAJEURE

Extra Hair online shop is not responsible for the delivery of the order is prevented, impeded or delayed in our outside the influence of the factor such as war, natural disaster, export and import ban, the Authority's decision, public transport or energy distribution of disruption, the labor dispute and the rest of the service provider or its suppliers' activities hinder or prevent the operation of circumstance.

9. IN CASE OF DISPUTE SOLUTION

From this distance sales contract due to disputes and disagreements are governed by Finnish law.

Any disputes are dealt with in the District Court of Pietarsaari.

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